Terms and Conditions for The Holy Meander
Effective Date: [1/1/2025]
Welcome to The Holy Meander. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should refrain from using our services.
1. General Information
The Holy Meander is a luxury hotel located in Varanasi that offers accommodation, event spaces, and other services to its guests. These Terms and Conditions govern your use of the website, booking services, and your stay at our hotel.
2. Reservations and Bookings
- Booking Process: To make a reservation, you must provide accurate and complete information including your name, contact details, and payment information. Reservations are confirmed once payment is processed (if applicable).
- Booking Confirmation: After booking, you will receive a confirmation email with the details of your stay or event reservation. If you do not receive a confirmation, please contact us immediately.
- Cancellation Policy: Cancellations must be made according to our Cancellation Policy (refer to our cancellation section below). Failure to cancel within the designated period may result in charges according to the booking terms.
3. Payment Policy
- Payment Methods: We accept payments via major credit cards, debit cards, and online payment gateways. Full payment may be required in advance, depending on the nature of the booking.
- Payment Security: We use industry-standard security protocols to ensure that your personal and financial information is processed securely.
- Taxes and Fees: All room rates and services are subject to applicable taxes and additional fees as required by local laws. These will be outlined during the booking process.
4. Cancellation and Refund Policy
- Cancellation by Guest: If you need to cancel or modify your booking, please refer to our Cancellation and Refund Policy. Refunds may be provided based on the timing of cancellation and the specific terms of your reservation.
- Cancellation by The Holy Meander: In the unlikely event that we need to cancel your reservation due to unforeseen circumstances, we will offer alternative accommodation or a full refund as appropriate.
- Non-Refundable Rates: Some bookings may be non-refundable, and these will be clearly marked at the time of booking. Please review the terms for each rate carefully.
5. Guest Responsibilities
- Conduct: Guests are expected to behave respectfully and responsibly during their stay at The Holy Meander. Any behavior deemed inappropriate or disruptive to other guests or staff may result in immediate termination of services without refund.
- Damage to Property: Guests will be held responsible for any damage caused to hotel property during their stay, and appropriate charges will be applied.
- Identification: Guests must present valid identification (such as a passport or government-issued ID) upon check-in.
6. Check-in and Check-out Policy
- Check-in Time: Check-in is typically available from [Insert Check-in Time] onwards. Early check-in may be available based on availability and prior arrangement.
- Check-out Time: Check-out is generally required by [Insert Check-out Time]. Late check-out requests will be considered based on availability and may incur additional charges.
7. Privacy and Data Protection
- Personal Information: By booking with The Holy Meander, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We use your information solely for the purposes of fulfilling your reservation and providing you with a seamless experience.
- Data Security: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
8. Hotel Services
- Room Availability: All rooms are subject to availability. In the rare event that your reserved room is unavailable upon arrival, we will offer suitable alternatives or a full refund.
- Event Services: If you’re hosting an event or wedding at The Holy Meander, additional terms and conditions may apply based on the event package selected. Please review these additional terms separately.
- Additional Charges: Additional services (e.g., spa treatments, dining, excursions) are available at an extra cost and must be paid for at the time of service.
9. Third-Party Services
- Third-Party Vendors: For services such as transportation, tours, or activities arranged by third-party vendors, The Holy Meander is not responsible for the performance of these services. You are encouraged to review the terms and conditions of any third-party vendors before making bookings.
- External Links: Our website may contain links to third-party websites. We are not responsible for the content or accuracy of these external websites.
10. Liability and Limitation
- Guest Liability: Guests are responsible for their safety and well-being during their stay at The Holy Meander. The hotel is not liable for any accidents, injuries, or losses that occur within hotel premises unless caused by the hotel’s negligence.
- Force Majeure: The Holy Meander will not be held liable for any failure to fulfill obligations in the event of circumstances beyond our control, such as natural disasters, strikes, or government restrictions.
11. Modifications to Terms
The Holy Meander reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and by continuing to use our services after such changes, you agree to comply with the updated terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Varanasi, India.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: [info@theholymeander.com]
- Phone: [+91 7080569393]
- Address: [Lanka, Varanasi]
